1.How to start use
In Japan, electricity is provided by a private company
Therefore, to start using electricity at your new residence, you are required to make a contract with the electricity company in your area. (Tokyo Electricity Company for Tokyo metropolitan area).
You can make an application to contract by internet or telephone. Of course, Global Trust Networks will begin the procedure for you to start use.
2.Precautions of use
・Circuit Breaker Information
If your electricity use exceeds the capacity on your contract, the circuit breaker will switch off and the electricity circuit will be shut down. Turn off the electrical equipment in use and raise the circuit breaker back on.
・Multiple Circuits Information
Connecting an extension cable or table top connection into one power socket will cause overheating and electricity usage above capacity, and could lead to accidents such as a fire. Also, places that easily accumulate dust or are humid can cause overheating and lead to a fire, please use electricity with caution in these areas.
Please make enquiries to Tokyo Electrical Company if you are a resident in Tokyo metropolitan area. In other areas, please contact the electricity company’s office that controls electricity in your area.
- Changing contract details
- Circuit breaker summary
- Changing the electricity user’s name
If you experience trouble with electricity at your residence, please contact the electricity company with which you have a contract as soon as possible.
Tokyo Electricity Company (Tokyo metropolitan area)
Blackout, other requirements TEL：0120-995-002
In the case that 0120 is unavailable TEL：03-6374-8936 (free call)
・Attention to humidity
Please take care when using electricity near water, as leakage or electrocution can occur.
・Attention to dust
Please take care when using electricity with multiple circuits at a place that easily accumulates dust, as it may cause overheating and lead to a fire.
・Bank Account Transfer
Customers of financial institutions can pay the electricity bill automatically from their bank account. If you pay your electricity bill directly from your bank account, you will receive a discount of around 52 Yen each month. You can apply at the electricity company office in your area or by internet, then you will be sent an electricity bank account transfer application form from the electricity company. Please fill out the required information and inkan stamp then post to apply. It may take 1-2 months to change to the bank account transfer payment method.
You can apply at the electricity company office in your area or by internet, then you will be sent an electricity credit card application form from the electricity company. Please fill out the required information and inkan stamp then post to apply. It may take 1-2 months to change to the bank account transfer payment method.
・Direct Bank Deposit
Payment forms will be mailed from the electricity company. Payment can be made to the electricity company at a bank or post office. Or you can receive the electricity payment paper from the staff when they read the meter every month. For more details, please enquire with the electricity company in your area.
7.Suspension of Use
Payment is due within 30 days of the meter reading.If payment is made after the due date, the daily interest rate of approximately 0.03% is charged. If payment is not made within 20 days after the due date, a warning will be given and the electricity supply will be stopped.
When the relocation date is decided, you should contact the electricity company to notify of the contract cancellation date.Staff from the company will arrive on the contract cancellation date to settle the bill to that day.